New research
From aspiration to ownership: Why women are the next generation of insurance agency leaders
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Our research on women in insurance agencies
Since 2022, the research team at Liberty Mutual and Safeco Insurance have surveyed women in independent insurance agencies to learn about their unique experiences. See what we’ve learned.
The state of employee well-being in independent agencies
Our research found that half of insurance agency employees report feeling burned out.
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Article
How promoting your agency’s community giving builds trust
The holidays present the perfect time to evaluate your agency’s philanthropic approach and goals. Learn strategies for giving back.
News and views
Stress fracture: Identifying and preventing burnout at independent agencies
Crista Walker, Vice President of agent engagement and programs at Liberty Mutual, shares insights and data on employee burnout retention risks.
Video
Recognizing agency burnout (and how to catch it early)
Learn how to recognize agency burnout early. How empathy, awareness, and open communication protect your team and your agency
Article
How volunteer opportunities can relieve employee burnout
Colleen Flynn of Independent Agent Giving shares how volunteering can relieve burnout and boost employee satisfaction.
Article
Workplace wellness: Making a 4-day week work
Agency owner Michael Cruz shares how he prioritized his employees mental health and wellbeing by implementing a 4-day work week.
News and views
Agency employees face burnout: Liberty Mutual, Safeco research
Digital Insurance digs into findings from the Liberty Mutual and Safeco research on burnout in independent insurance agencies, including the connection between high tech adoption and less burnout.