Technology
Technology is rapidly transforming how insurance agencies do business. Learn about the latest digital trends in agencies, get your agency's next steps toward digital transformation, and more.
Technology
Talent and culture
Healthy workplace cultures are key in attracting and recruiting job seekers. They're also important for employee retention and engagement. Learn how focusing on talent and culture will help your agency succeed.
Talent and culture
Agency operations
Learn about industry trends and best practices for managing and growing an independent insurance agency and leading through change.
Agency operations
Niche and new markets
Breaking into new markets and building a niche can help agencies grow and thrive. Learn about product trends in the industry and how to specialize.
Niche and new markets
Women in insurance agencies
Since 2022, the research team at Liberty Mutual and Safeco Insurance have surveyed women in independent insurance agencies to learn about their unique experiences. See what we've learned.
Learn more
View all research reports
View all our research reports from our first research in 2017 to present.
All reports
