AI adoption in 2026: Agents using AI save 4 hours per week
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Managing AI risk in insurance agencies
AI brings powerful benefits to insurance agencies, but thoughtful planning is essential to protect confidentiality, integrity, availability, and customer trust.
Agent story
What our biggest AI mistake taught me about customer expectations
How a failed AI experiment helped RightSure Insurance clarify the right roles for technology and people.
Article
The smart agency’s guide to automating without losing the human touch
Automation, done right, isn't the enemy of the human touch—it's what makes more of it possible. Here are some of the areas where automation makes a real difference.
AI Bootcamp for Independent Agents
Unlock the potential of AI in your agency with AI Bootcamp
Agent for the Future AI Bootcamp is a workshop series that gives independent agents the skills and confidence to put artificial intelligence (AI) to work today.
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Top picks this month
How agencies are improving retention in 2026
Learn key insights from a survey of more than 1,100 independent agency principals and staff members.
2026 and beyond: AI predictions for independent insurance agencies
What's coming next with AI in agencies? See Agent for the Future Advisor Dale Steinke's predictions.
Why women are the next generation of insurance agency leaders
Our research found that more women are aspiring to agency leadership and being developed for it.
What is Agent for the Future?
Agent for the Future™ is an industry-wide initiative by Liberty Mutual to help independent agents stay ahead of emerging trends.
What we do:
- Keep agents informed about industry trends through research and benchmarking
- Share stories and strategies from forward-looking agencies
- Provide practical tools and resources agents can use today