Rough Notes: Agent for the Future

David Willis
Reading Time: 1 minute

Publication: Rough Notes
Date: June 28, 2019

Rough Notes highlights Paradiso Insurance, winner of the 2019 Agent for the Future Award.

Customer experience is every-thing to Paradiso Financial &Insurance Services. The Stafford, Connecticut-based agency supports that belief with a range of technologies and processes that drive nearly two dozen annual client touch points. Such focus and engagement, coupled with other cutting-edge initiatives underway at the agency, led to it being named 2019 Agent for the Future.

The Liberty Mutual Safeco Agent for the Future award was created last year to showcase innovative North American independent agencies (IAs) focused on improving customer experience and driving ongoing success. This year’s 75 or so nominees demonstrated success in leveraging technology, extra-ordinary focus on customers, exemplary community commitment, and a strategic approach to future success in and for the independent agency channel.

“The market today is challenging,” says Tyler Asher, president, Independent Agent Distribution, for Liberty Mutual Business Lines and Safeco Insurance, “so we want to shine a light on agents who are really showing strategies required to stop the inertia that a billion dollars of direct-carrier advertising can create. We’re highlighting agents who are running toward change, not away from it—agents who can inspire the entire channel.”

Read the full article in Rough Notes magazine: Agent for the Future

about the author

David Willis
Rough Notes

Insurance Communication Professional

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