The way people think about work is shifting.
The pandemic prompted many people to rethink their priorities for work, and surveys have found that many employees are considering changing jobs. Millennials and Gen Z now make up a majority of the workforce, and younger employees tend to hop jobs more often than those from previous generations.
Today’s job hunters have high expectations. They want jobs that pay well, offer flexibility, feel meaningful and offer opportunities for career development and advancement.
The good news is that the insurance industry can offer all of those things. With a significant portion of insurance employees looking to retire in the next few years, insurance companies and agencies need to figure out how to attract the next generations of talent.
However, attracting new talent may take more work than it did in the past. Read on in this section to learn tips for hiring top talent for your agency.
Trends in Hiring

To attract and retain talent, the independent agent channel needs to show that we can provide talent development and great career paths.
We need to be willing to hire from outside the industry and show younger generations how many options the insurance industry has to offer.

Hire someone who is a helper, happy, excited and ready to serve.
If they know how to help people, they can probably learn insurance. After all, most of us weren’t born and bred to be insurance geeks. We honed the coverage knowledge over time. We just have a passion for helping and educating.
Resources Resources to Help with Hiring and Training
Big I Hires
Omnia
IdealTraits

Agents that are appointed with Liberty Mutual or Safeco can enroll new hires in training programs such as Producer Development, CSR Development, or Marketer Development to provide employees with the skills they need to succeed.
Safeco-appointed agents: Click here to learn more.
Liberty Mutual-appointed agents: Click here.