Navigating the Future of Work in Independent Insurance Agencies

Future of Work

The last year and a half drastically changed how, where and why we work.

There’s no going back.

The impacts of COVID-19 sped up shifts toward remote work, highlighted the importance of human-centered work cultures, and prompted many to reevaluate their career choices.

To survive and thrive in the post-pandemic working world, independent insurance agencies will need to evolve.

That’s why Agent for the Future is launching a new series exploring the most timely and urgent trends impacting talent, culture and leadership in this new era of work.

Below, you’ll find stories from agencies finding success with new strategies, advice from industry experts advising cutting-edge trends and resources to help you enact change within your own agency walls – whether physical, virtual and somewhere in between.

Read the latest articles below, then follow along with the rest of the series in the coming weeks.

Shifting attitudes about work

65%
of employees are looking for a new job (PwC)
63%
of employees want to work remotely at least a few days a week (McKinsey)
38%
of professionals said their careers have stalled since the start of the pandemic (Robert Half)
Tyler's Open Letter

Society has changed. The way we work has changed. Our priorities have changed.

Leaders need to look at what has served them well and what hasn’t. We need to drop legacy systems and the outdated processes that are done a certain way “because they’ve always been done that way,” and optimize for a future where the pace of change will only accelerate.

Tyler Asher
President, Independent Agent Distribution, Liberty Mutual and Safeco Insurance
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