Industry trends

How Technology Drives Growth for Small Commercial Agencies
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What independent agency leaders need to know about cybersecurity

Cyberattacks are a real threat to insurance agencies and the clients they serve. Here’s what agency leaders need to know.

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Trends to watch: What independent agents need to know about legal system abuse

Legal system abuse, or “social inflation” has been driving up insurance claims costs. Here’s what insurance agents need to know.

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The human side of leadership in the age of AI

The most sought-after leadership skills of the future will be the human ones, rather than the digital. Luke Bills, president of independent agent distribution at Liberty Mutual Insurance, shares three leadership philosophies he’s taking forward as AI continues to take hold.

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AI for agents

Insurance Journal recaps new findings from the Liberty Mutual and Safeco Insurance research on agent attitudes and perceptions of AI and draws key takeaways for agencies to consider.
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What is the cybersecurity poverty loop – and how can brokers close it?

Mea Clift, senior advisor in cyber risk engineering, is quoted in this Insurance Business America article on how small and midsize enterprises are facing increasing cyber threats but remain ill-prepared stretched budgets and resources.
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How independent insurance agents are making communities more resilient

IA Magazine covers how agents are helping customers find unique coverage and mitigation strategies amid a rise in catastrophic losses, featuring product strategy lead Brook McGuire.
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The farmowners policy: a personal/commercial hybrid

Jeff Wilson, SVP of small commercial field underwriting, is featured in this Rough Notes article on the line between personal and commercial for farm policies, based on his commentary during the Big “I” Indiana Farm Ag Conference.
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3 ways agents can offer the best advice to workers comp clients

Tara Sites, VP of small commercial, shares workers comp risk management tips agents can share with clients on how to maximize coverage through enhanced safety programs, return-to-work initiatives, and prompt claims reporting.
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Why mental health Is emerging as a key workers comp concern

IA Magazine covers the growing recognition of the importance of mental health in the workplace and its impact on the workers comp market, including insights from Tara Sites, VP of small commercial.
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