Industry trends

How Technology Drives Growth for Small Commercial Agencies
Article

What independent agency leaders need to know about cybersecurity

Cyberattacks are a real threat to insurance agencies and the clients they serve. Here’s what agency leaders need to know.

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Trends to watch: What independent agents need to know about legal system abuse

Legal system abuse, or “social inflation” has been driving up insurance claims costs. Here’s what insurance agents need to know.

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The human side of leadership in the age of AI

The most sought-after leadership skills of the future will be the human ones, rather than the digital. Luke Bills, president of independent agent distribution at Liberty Mutual Insurance, shares three leadership philosophies he’s taking forward as AI continues to take hold.

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Article

How we focused on digital and rebuilt our commercial business niche by niche

Tim Davis of POWERS Insurance shares how his agency shifted their approach to their niche commercial insurance clients to continue their growth this year.
Research

Insights to demonstrate value (infographic)

This research report from 2020 explores how insurance agents can prove their value to win over the next generation of insurance buyers.
Research

Engaging millennial insurance consumers through digital [infographic]

This research report from 2019 dives into how insurance agents can engage online to effectively attract and serve millennial consumers.
Research

Understanding millennial insurance consumers [infographic]

This research report from 2019 explores how millennial insurance buyers view insurance and how they make purchasing decisions.
Article

What IAs need to know about millennials

Research from Liberty Mutual reveals what millennial consumers look for in insurance and agents. Here's what IAs need to know. 
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