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How Technology Drives Growth for Small Commercial Agencies

Article

What independent agency leaders need to know about cybersecurity

Cyberattacks are a real threat to insurance agencies and the clients they serve. Here’s what agency leaders need to know.

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Trends to watch: What independent agents need to know about legal system abuse

Legal system abuse, or “social inflation” has been driving up insurance claims costs. Here’s what insurance agents need to know.

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The human side of leadership in the age of AI

The most sought-after leadership skills of the future will be the human ones, rather than the digital. Luke Bills, president of independent agent distribution at Liberty Mutual Insurance, shares three leadership philosophies he’s taking forward as AI continues to take hold.

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Publication: IA Magazine

How catastrophes are changing property coverage

Brook McGuire, Director of product marketing at Liberty Mutual, shares her insights in this IA Magazine article on emerging trends in the property insurance space.

IA Magazine AnneMarie McPherson

AnneMarie McPherson

Publication: Article

Trends to watch: How reinsurance affects agents and customers

For retail agents, reinsurance may feel like someone else’s concern. And in many ways, it is – reinsurance is a risk-balancing tool carriers use in the regular course of doing business. But in a hard market cycle, reinsurance rates have a compounding effect on carrier profitability and…

Agent for the Future™ Staff

Publication: Insurance Business America

What is the cybersecurity poverty loop – and how can brokers close it?

Mea Clift, senior advisor in cyber risk engineering, is quoted in this Insurance Business America article on how small and midsize enterprises are facing increasing cyber threats but remain ill-prepared stretched budgets and resources.

Publication: Rough Notes Magazine

The farmowners policy: a personal/commercial hybrid

Jeff Wilson, SVP of small commercial field underwriting, is featured in this Rough Notes article on the line between personal and commercial for farm policies, based on his commentary during the Big “I” Indiana Farm Ag Conference.

Rough Notes Christopher W. Cook

Christopher W. Cook

Publication: IA Magazine

3 ways agents can offer the best advice to workers comp clients

Tara Sites, VP of small commercial, shares workers comp risk management tips agents can share with clients on how to maximize coverage through enhanced safety programs, return-to-work initiatives, and prompt claims reporting.

Publication: Article

Closing the hard market customer communications gap

An unprecedented confluence of rising inflation, carrier capital challenges, increasingly severe weather events, and pervasive legal system abuse has led to one of the most challenging markets for insurers and insureds alike. In a recent webinar, The Agent-Customer Connection: Gaps and Opportunities in the Hard Market, hosted…

Agent for the Future™ Staff

Publication: Article

5 tips for navigating the hard market: An agent perspective

The insurance industry is in the midst of one of the hardest markets ever – thanks to a confluence of high inflation, severe weather, reinsurance constraints and rampant legal system abuse. The Liberty Mutual 2024 Agent-Customer Connection Study revealed that 83% of agents consider this the hardest…

Agent for the Future™ Staff

Publication: Article

Trends to watch: Understanding and navigating insurance market cycles

The insurance industry has always been cyclical, going through periods of “soft” and “hard” market conditions that can last several years. Today’s agents have been thrust into what the insurance industry has historically called a “hard market.” However, this market cycle seems a bit different than those in the past…

Publication: Article

5 trends shaping the independent agency system

The word “unprecedented” has been used a lot in the past couple of years. And for good reason: customer expectations, workplace norms and market conditions have all gone through enormous disruption in a relatively short period of time. As we begin 2024, independent agents have an opportunity to meet these…

Publication: Video

In this interview, Dale Steinke, Director of the Agent for the Future Advisors, talks with Michael Jans, a thought leader and entrepreneur in the insurance industry, about strategies for agency principals to maximize value when perpetuating or selling their agencies.