Insurance agency operations

Research report

The agent-customer connection: Gaps and opportunities in the hard market

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Insurance Agency Perpetuation

The perpetuation playbook: Mapping the future of your agency

What is your insurance agency’s perpetuation plan? Learn how agencies are planning for the future, and chart your course.

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Webinar: The agent-customer connection

Watch this webinar to hear insights from a panel of industry experts about the outlook for the hard market and what agents need to know.

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Article

The 5 distinguishing qualities of a growth mindset

Scott Addis of Beyond Insurance shares some of the key areas to work on to improve your growth mindset and reach your full potential.
Article

Human-centered agencies: How caring for your people benefits your business

After a tough year, it's more important than ever for agency leaders to lead with empathy and build human-centered workplaces.
Article

3 ways to realize the value of digital investments

No matter where an agency stands, there is one reality that all agencies need to reconcile with: Digital is an investment. It requires capital. It requires time. It requires ongoing attention.
Article

4 leadership lessons after a year unlike any other

Tyler Asher shares the lessons leaders can learn after a tough year.

Digital, accelerated

Digital is here to stay for insurance agencies. Explore articles and resources for how agents can go digital, today.
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