Insurance agency operations

Research report

The agent-customer connection: Gaps and opportunities in the hard market

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Insurance Agency Perpetuation

The perpetuation playbook: Mapping the future of your agency

What is your insurance agency’s perpetuation plan? Learn how agencies are planning for the future, and chart your course.

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Webinar: The agent-customer connection

Watch this webinar to hear insights from a panel of industry experts about the outlook for the hard market and what agents need to know.

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Video

The independent agent advantage: Ease, choice, advice

How ease, choice, and advice define the independent agent advantage - building trust and lasting customer relationships
Video

The secret to choosing the right tech for your independent agency

Great tech should be quiet. Discover how the right tools fit naturally into your agency's workflow and help your team work more efficiently.
Video

Delegating to digital: Turning everyday tasks into automated wins

Discover how AI and automation help independent insurance agencies save time, reduce manual work, and focus more on clients and growth.
Webinar

Explore, adopt, evolve: The 3-phase blueprint for AI success in your agency

Curious about artificial intelligence (AI) but not sure where to start? Watch this panel webinar to hear real-world strategies as panelists share a 3-phase blueprint for finding AI success in your agency.
Article

The human side of leadership in the age of AI

In the age of AI, the most sought-after leadership skills will be the human ones. Here are three leadership philosophies to take forward.
Resource

AI-driven vendors for independent insurance agents

Looking into AI tools for your agency? Here's a list of AI-backed tools and services frequently used by insurance agencies.
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