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I always knew I wanted to own my own business, but my path to being owner and president of Mountain State Agency Alliance (MSAA) was a long one. I star­ted my career in insurance as an intern when I was still in high school. After graduating college, I took a job at MSAA,…

For the past four years, the Agent for the Future Awards have recognized the most forward-looking and digitally savvy independent agencies. Click here to learn more about the Agent for the Future Awards This year’s Awards featured new categories dedicated to celebrating agencies and individuals…

Struggling with hiring and staffing in your agency? You’re not alone. Finding and hiring top talent can be tough. The insurance industry is facing a talent crisis. According to the U.S. Bureau of Labor Statistics, 400,000 insurance employees are set to retire within the next few years. And younger generations…

Several years ago, I was shocked to learn that only around 30 percent of U.S. employees felt engaged at work. In the years following that realization, I set out to increase employee engagement in my agency, and I shared some of my tips for doing so with Agent for…

Like many independent insurance agents, I started out in the captive world. For a long time, that was just how it worked. Captive companies offered training and resources, so aspiring agents would start there, then go independent after they learned how to sell insurance. Instead of hiring and training new…

At RISKSOURCE Clark-Theders, we have a plan for everything, including our workplace culture. Every year, we create an annual culture plan, based around a theme. For example, in 2020, our theme was all about 20/20 clarity and vision. We did not understand pre-COVID-19 how critical this theme would be…

Majdas Touch Insurance won the 2020 Agent for the Future Emerging Leader Award. Here, the agency’s founder shares her journey of launching a fully digital agency. From the beginning of my career in insurance, my driving motivation has been to help as many people as possible. I…

Now in its third year, Liberty Mutual and Safeco Insurance’s Agent for the Future Award celebrates the most forward-looking, digitally savvy independent insurance agencies. This year’s award winners have cultivated new capabilities, accelerated their digital presence and pivoted to find new ways to attract and retain customers – all during…

Excalibur Insurance Group’s tech innovations earned them the inaugural National Agent for the Future™ Award in 2018. Here, Excalibur CEO Jeff Roy shares how his agency is continuing to adapt for the future. This year has driven changes in the independent agent channel faster than…